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SC Service Desk

Welcome to the SC Service Desk

Suggested forms

  • Service request in SC Service Desk

    Do you need help using the system or some kind of service? Please give us a detailed description:

    • What kind of small service you need, what it is related to or what we have to find out.
  • Incident in SC Service Desk

    When reporting an incident, it would be good to mention the following:

    • A title that describes the problem as well as possible
    • The time when the problem occurred
    • Did the problem occur in production or in the test environment
    • Description of the steps: in what way and how it can be repeated/the problem repeats itself
    • Screenshot or video for attachment.
  • Change in SC Service Desk

    Tell us your idea for a new feature or improvement:

    • Describe the development/improvement proposal as clearly and accurately as possible
    • Tell us which system/part of the system it is related to
    • If it is a new feature, describe the operating principles of the new function as precisely as possible.
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